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If you are requesting an on-site service technician, please call our office at 631-957-4500 to request a service call.
Helpful Information
Technical information for common questions and situations. Many of these processes should only be performed by a qualified and experienced service technician.
This page is being updated on a regular basis.
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Buxton’s GEN2 controllers are based on All-Bradley’s MicroLogix PLC platform. Occasionally, the PLC goes into a fault condition. This document outlines the steps to retrieve the fault code and potentially reset it.
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If you suspect your Buxton 16XX washer door is leaking, we have a step by step process for diagnosing this potential issue.
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For older machines, it may be required to retrieve an application file from a currently-working HMI (touch screen). This process will help you do so.
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On Buxton's MC20 controls for both washers and sterilizers, the door name(s) may be modified to suit your facility's needs.